Carol A. Surface
Chief Human Resources Officer


Carol Surface joined Medtronic as Senior Vice President and Chief Human Resources Officer in September 2013. In this role she serves on the Medtronic Executive Committee and leads Medtronic’s worldwide human resources strategy. Her key focus areas include enterprise talent management and succession planning, leadership development, diversity and inclusion, executive compensation, and organizational effectiveness for Medtronic’s 85,000+ employees worldwide.


Prior to joining Medtronic, Carol served as Executive Vice President and Chief Human Resources Officer at Best Buy Co., Inc., a leading provider of technology products, services and solutions. Carol also held a series of human resources leadership roles of increasing responsibility at PepsiCo, including serving. as Chief Personnel Officer for PepsiCo International. She has lived and worked in Asia and the Middle East, as well as the United States. Carol also brings experience from other industries and businesses, including Kmart and Dow Chemical, where she completed an internship as a doctoral candidate.


Carol earned both a master's degree and a Ph.D. in industrial/organizational psychology from Central Michigan University. She serves on the Board of Trustees for the Walker Art Center in Minneapolis and on the Greater MSP Board of Directors. She is on the Board of Directors for the HR Policy Association and is a member of The Society for Industrial and Organizational Psychology, and The Conference Board Human Resources Council. Carol is also published in professional and academic journals, including Psychological Assessment and Advances in Developing Human Resources.